Customer Interface Error C5

Customer Interface Errors Out the data with the Error Code : C5

C5 --> Customer reference has two different customer class codes defined

This error occurs when we have multiple records for the same customer but different values of Customer Class code , there can be different scenarios for this error

• Creating a Site for Existing Customer : When we are creating a new site for an existing customer then the Customer Class code value for the data in the interface needs to be same as the Customer existing in Oracle , if there is any mismatch in the Customer Class code then Customer Interface will error out the record
• Creating a new customer with multiple sites  : In this case too all the records need to have the same Customer Class code , if the values mismatch then 1 record will be progressed to create the customer and others will error with this code

Update the data in Customer interface with the correct data and re-process the records

customer interface Error code C1

Customer Interface Errors Out the data with the Error Code : C1

C1 --> This customer reference has two different customer names defined

This error occurs when we have multiple records for the same customer but different values of Customer Name , there can be different scenarios for this error

• Creating a Site for Existing Customer : When we are creating a new site for an existing customer then the CUSTOMER NAME value for the data in the interface needs to be same as the Customer existing in Oracle , if there is any mismatch in the name or case then Customer Interface will error out the record
• Creating a new customer with multiple sites  : In this case too all the records need to have the same CUSTOMER NAME , if the values mismatch then 1 record will be progressed to create the customer and others will error with this code

Update the data in Customer interface with the correct data and re-process the records