Showing posts with label Dispute. Show all posts
Showing posts with label Dispute. Show all posts

Monday, 22 December 2014

AR Invoice Dispute amount Update

In an AR Invoice we can update the Dispute Amount Information from a number of places :

  1. More TAB on the AR Invoice Screen
  2. Action --> Installments  from here we can update the Dispute amount and Dispute date details
  3. Account Details Screen
From either of the 3 places when Dispute information is updated the information is reflected in the table ar_payment_schedules_all

However when the information is updated from the MORE TAB on the AR Invoice Screen in such a case the timestamp information od ar_payment_schedules_all is NOT Updated . 
In scenarios where we have a data warehouse which is based on the Timestamp update of WHO columns in such scenarios we need to ensure that Option 1 is not followed for updates and business follows Option 2/3.

Prevent Option 1 by using personalization or changes to Custom..pll